Privacy Policy

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Privacy Policy

ProConnect UK 

Effective Date: October 2025

1. Who We AreProConnect UK (“we”, “our”, “us”) is a UK-based consultancy that helps small and medium businesses adopt AI, automation, and modern technology solutions.We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

Registered Business Name: ProConnect UK 

Website: https://proconnect-uk.com 

Email: hello@proconnect-uk.com

2. Information We Collect

We may collect and process the following information:
Personal Information

• Full name
• Email address
• Phone number
• Business name and address
• Job title or role

Technical & Usage Data

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our site (via analytics tools such as Google Analytics)

Marketing & Communication

• Preferences and engagement with our emails, social media, or website forms.

3. How We Collect Your Data

We collect data in the following ways:

• When you fill out a contact form or book a consultation through our website.
• When you subscribe to our newsletter or marketing communications.
• When you engage with us via email, phone, or chat.
• Through website cookies and analytics tools.

4. How We Use Your Data

We use your information to:

• Provide and improve our services. 
• Respond to enquiries and deliver consultations.
• Send marketing communications (only if you’ve opted in).
• Personalise your experience with relevant content and offers.
• Comply with legal obligations.  

We will never sell your personal data to third parties.

5. Legal Basis for Processing

We rely on one or more of the following lawful bases:

• Your consent (e.g. when you opt into marketing emails).
• Contract (e.g. when providing paid services).
• Legitimate interest (e.g. improving services, business development).
• Legal obligation (e.g. record keeping).  

6. Sharing Your Data

We may share your data with trusted third-party service providers that help us run our business, including:

• CRM & email platforms (e.g. Google Workspace, Notion, Zapier, Make.com).
• Analytics providers (e.g. Google Analytics).
• Payment providers (e.g. Stripe, PayPal).  

All partners are required to comply with GDPR and protect your data.

7. Data Retention

We will keep your personal data only for as long as necessary:

• Contact enquiries: up to 12 months
• Client records: up to 7 years (to comply with legal and tax obligations)
• Marketing subscriptions: until you unsubscribe or withdraw consent.  

8. Your Data Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO) 

ICO Contact: https://ico.org.ukTo exercise your rights, email us at: hello@proconnect-uk.com

9. Cookies

Our website uses cookies to:

• Understand how visitors use our site
• Improve user experience
• Support marketing campaigns

You can control cookies through your browser settings at any time.

10. Security

We use appropriate technical and organisational measures to protect your data, including encryption, secure storage, and access controls.

11. International Transfers

Some of our service providers are based outside the UK. In such cases, we ensure adequate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

12. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date”.

13. Contact UsIf you have any questions or concerns about this Privacy Policy, please contact us at:ProConnect UK✉️ hello@proconnect-uk.com 🌐 https://proconnect-uk.com